AXXIS Forum

My client finally got around to sending email on their main list but some were sent out good and others html but not CSS formatted (no colour, table width narrow + more... see attachment)

* Is there a limit on emails in a list (one list has 1800)
* was set to 100 emails per minute (should it be slower)
* The site is on a Dreamhost server (is there a throttle usually on the hosting company side)
* what mailing method is best sendmail SMTP???

There is no limit on emails in a list.
However because ALL hosting companies throttle and block emails, you must contact your host and ask them about the limits they have set. Adjust the emails/minute in Ultimate Mailing Lists NOT to go over the hosting limits! If for example your host allows 300emails/hour, adjust the Ultimate Mailing Lists limit to 300/60=5emails/minute. Just to be sure, I always give "space" to the server to "breath", so I would set the limit to 4emails/minute, and not 5.

The best mailing method is SMTP, but it is also the most sensitive, and requires that you give the correct SMTP account information to Ult.Mailing Lists, and that your mail server fits the requirements. Next to SMTP, would be SendMail, then Exim, and last Mail()

More questions:
* My hosting is set to 500 per hour, so that should be about 8 per minute (5 to be safe). Since emails were sent out over the limit would this cause the results shown on the attached image or would the mail sending simply be throttled but still sent buy the hosting company. As you can imagine my client already isn't happy with the last results and I don NOT want a repeat of the last result. How do I test this?
* when the mailing list is sent and the results are added to the "Emails Sent" area it shows ALL email Recipient(s), this can be a lot if the lists reach into the thousands. You should add something like to that output. This would be good in all areas where a lot of email addresses are displayed. Failing that where can i add it myself.

If the hosting company has set a limit of 500/hour, all emails over the limit will be disregarded by the hosting's mail server! There is nothing we can do, as Joomla has no way to know the limit, and simply sends the emails/minute you've set to the server to be handled there.

For your second request, you are right, so you can open the file administrator/components/com_mailing/admin.mailing.html.php
find line:
change it to:
We have added this on our version also.

Thanks for that, I got much the same reply from the hosting company "it would simply not send them". Unfortunatly this still leaves me with the burning questions of...

* how do I know this won't happen again when I use the 4-8 emails per minute setting?
* and most of all "how to I test it?"

Also where can I change the setting so that it will always send 5 emails per minute rather than adding manually at the bottom of the page each time.

We have tested it, and Ultimate Mailing Lists throttles the mailing nicely to the given number, so this won't happen again, once you set the number of emails/minute. The number you enter is saved for later use, so once you give 5emails/minute, it will stay forever, until you decide to change it again to something else. Set it on your first email, and see it stay as "5 emails/minute" on all the next emails you compose.